Effective Date: March 1, 2026
Hester’s Kitchen (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and place catering orders.
If you have any questions, please contact us at:
info@hesterskitchen.com
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and delivery address
- Event date and event details
- Order information
Payment Information
All payments are processed securely through third-party payment providers (e.g., Stripe or PayPal). We do not store your card details on our servers.
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill catering orders
- Confirm event dates and delivery details
- Communicate about your order
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and misuse
We do not sell or rent your personal data to third parties.
3. Event Date & Catering Information
Because we provide catering services, we collect event dates and related details to:
- Schedule food preparation
- Ensure compliance with our 14-day advance booking policy
- Coordinate delivery or collection
This information is used strictly for service fulfillment.
4. Cookies
Our website uses cookies to:
- Enable shopping cart functionality
- Improve website performance
- Analyse traffic and usage
- Enhance user experience
You may disable cookies in your browser settings, but this may affect website functionality.
5. Data Sharing
We may share limited information with:
- Payment processors
- Website hosting providers
- Delivery partners (where applicable)
- Legal authorities if required by law
All third parties are required to handle your data securely.
6. Data Retention
We retain order information for:
- Record-keeping
- Tax and accounting purposes
- Legal compliance
We only keep personal data for as long as necessary.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Disclosure
- Alteration
- Destruction
However, no online system is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing
- Withdraw consent (where applicable)
To exercise any of these rights, contact:
info@hesterskitchen.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Hester’s Kitchen
Email: info@hesterskitchen.com
Effective Date: March 1, 2026